FAQs, ACC & Fee Information

In order to qualify for ACC, firstly there needs to be an incident: an external force to the body, a fall impacting part of the body, a sudden onset injury from a forceful movement or lifting or shifting a load.

The injury cannot be the result of a pre-existing condition unless that condition was aggravated by the accident.

The claim must be made within 12 months of the event. If it is older than 1 year a request can be filed with ACC but an assessment will need to be done before lodgement of the request.

Physios can order forms of imaging such as Ultrasound Scan and X-Ray. MRI is exclusive to Orthopaedic Specialists.

I often refer people for Ultrasound, but will leave X-Ray to the GP as it involves radiation exposure and if a fracture is suspected, the current will need multidisciplinary involvement.       

It is advisable that you wear loose comfortable clothing. Sometimes it is necessary for the injured part to be exposed so a singlet/tank top or sports bra for a shoulder, loose shorts/track pants for hip and legs, loose t-shirt for spine injuries.

Since the advent of specialist physios, those areas are best left to those people.

In Whanganui, there is a hand specialist team and so finger, hand and wrist injuries are seen by them.

Womens health issues/pelvic floor at Whanganui Hospital.

Initial Session: up to 60 minutes.

Follow Up Session: 30 minutes.